DATA PROTECTION - GDPR

 

PRIVACY POLICY | GDPR (GENERAL DATA PROTECTION REGULATION)

At HEFFAEUROPE.COM, we put we prior the protection and security of the data we receive from our customers and website visitors. It is very important to us to inform you in a transparent manner about the collection, processing, storage and protection of your personal data in the following data protection declaration.

1. WHO IS RESPONSIBLE FOR THIS WEBSITE?

Responsible within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is the:

HEFFA CARGO SYSTEMS SRL – a legal private company based in RO.
Address: CALEA SAGULUI NO. 235, 1ST FLOOR, OFFICE B4
CITY OF CHISODA, TIMIS COUNTY, ROMANIA

For questions regarding this data protection declaration or the protection of your data, you can also contact the data protection officer at any time:

BUTA ANDREEA MARIA | Business Admin and GDPR manager
CALEA SAGULUI NO. 235, 1ST FLOOR, OFFICE B4
CITY OF CHISODA, TIMIS COUNTY, ROMANIA

Tel. +40 799 910 421

email: SALES@HEFFA.EU

 

2. GENERAL INFORMATION ON DATA PROCESSING

2.1. SCOPE OF THE PROCESSING OF PERSONAL DATA

We generally collect and use personal data of our users only insofar as this is necessary for the provision of a functional website as well as our contents and services. The collection and use of our users’ personal data takes place regularly only with the consent of the user. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by legal regulations.

2.2. LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

As far as we obtain the consent of the data subject for processing operations of personal data, the legal basis is Article 6 (1) (a) of the EU General Data Protection Regulation (GDPR). When processing personal data that is necessary for the performance of a contract to which the data subject is a party, the legal basis is Article 6 (1) (b) GDPR. This also applies to processing operations that are necessary for the implementation of pre-contractual measures. If the processing of personal data is necessary for the fulfilment of a legal obligation to which our company is subject, the legal basis is Article 6 (1) (c) of the GDPR. In the event that vital interests of the data subject or another natural person make the processing of personal data necessary, the legal basis is Art. 6 (1) (d) of the Data Protection Regulation. If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, the legal basis for the processing is Art. 6 (1) lit. f of the Data Protection Regulation (DSGVO).

2.3. DELETION OF DATA AND STORAGE PERIOD

The personal data of the data subject shall be deleted or blocked as soon as the purpose of the storage ceases to apply. Furthermore, storage may take place if this has been provided for by the European or national legislator in union regulations, laws or other regulations to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a necessity for the continued storage of the data for the conclusion or fulfilment of a contract.

3. WHAT ARE YOUR RIGHTS?

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the party responsible:

3.1. RIGHT OF INFORMATION

You may request confirmation from the responsible person as to whether personal data relating to you is being processed by us.

If there is such processing, you can request information from the responsible person about the following:

(1)  the purposes for which the personal data are processed;

(2)   the categories of personal data which are processed;

(3)   the recipients or categories of recipients to whom the personal data concerning you                     have been or will be disclosed;

(4)   the planned duration of the storage of the personal data relating to you or, if specific information on this is not possible, the criteria for determining the storage duration;

(5)   the existence of a right to rectify or erase personal data concerning you, a right to have processing restricted by the controller or a right to object to such processing;

(6)   the existence of the right to lodge a complaint with a supervisory authority;

(7)   any available information on the origin of the data if the personal data are not collected from the data subject;

(8)   the existence of automated decision-making, including profiling, pursuant to article 22(1) and (4) of the GDPR and, at least in these cases, relevant information about the logic involved and the scope and intended effects of such processing for the data subject.

You are entitled to request information on whether personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to article 46 of the GDPR in connection with the transfer.

3.2 RIGHT OF RECTIFICATION

You have a right of rectification and/or completion vis-à-vis the responsible party if the personal data processed concerning you are inaccurate or incomplete. The responsible party shall carry out the rectification without undue delay.

3.3. RIGHT TO RESTRICT PROCESSING

You may request the restriction of the processing of personal data concerning you subject to the following conditions:

(1)   if you object to the accuracy of the personal data concerning you for a period enabling the data processor to verify the accuracy of the personal data;

(2)   the processing is illegitimate and you refuse the deletion of the personal data and instead request the restriction of the use of the personal data;

(3)   the data processor no longer needs the personal data for the purposes of processing, but you need it for the assertion, exercise or defence of legal claims,

or

(4)   if you have objected to the processing pursuant to Art. 21 (1) GDPR and it has not yet been determined whether the legitimate reasons of the data controller outweigh your reasons.

If the processing of personal data relating to you has been restricted, such data may be processed, with the exception of storage, only with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the European Union or a member state. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the data controller before the restriction is withdrawn.

3.4. RIGHT TO DELETION 

  1. a) Obligation to delete

You may request the data controller to delete the personal data concerning you without delay and the data controller is obliged to delete such data without delay if one of the following reasons applies:

(1)   The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

(2)   You withdraw your consent on which the processing was based pursuant to article 6 (1) lit. a or article 9 (2) lit. a of the GDPR and there is no other legal basis for the processing.

(3)   You object to the processing pursuant to article 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing pursuant to article 21 (2) GDPR.

(4)   The personal data concerning you has been processed in an unlawful manner.

(5)   The deletion of the personal data concerning you is necessary for compliance with a legal obligation under European Union law or the law of the member states to which the data controller is subject.

(6)   The personal data concerning you was collected in relation to information society services offered pursuant to article 8(1) of the GDPR.

  1. b) Information to third parties 

If the data controller has made the personal data concerning you public and is obliged to delete it pursuant to article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they delete all links to, or copies or replications of, that personal data.

  1. c) Exclusions

The right to deletion does not exist insofar as the processing is necessary

(1)   to exercise the right to freedom of expression and information;

(2)   for compliance with a legal obligation which requires processing under the law of the European Union or the member states to which the data controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller;

(3)  for reasons of public interest in the area of public health pursuant to article 9 (2) (h) and (i) and article 9 (3) of the GDPR;

(4)  for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to article 89(1) of the GDPR, where the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing,

or

(5) for the assertion, exercise or defence of legal claims.

3.5 RIGHT TO INFORMATION

If you have asserted the right to rectification, erasure or restriction of processing against the data controller, the data controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or deletion of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right against the controller to be informed about these recipients.

3.6 RIGHT TO DATA TRANSFERABILITY

You have the right to receive the personal data concerning you that you have provided to the data controller in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another data controller without hindrance from the data controller to whom the personal data has been made available, provided that

(1) the processing is based on consent pursuant to article 6(1) a of the GDPR or article 9(2) a of the GDPR or on a contract pursuant to article 6(1) b of the GDPR.

and

(2) the processing is carried out by means of automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transferred directly from one data controller to another, insofar as this is technically feasible. This must not affect the freedoms and rights of other persons.

The right to data transferability shall not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller.

3.7 RIGHT OF OBJECTION 

You have the right to object at any time, on the basis of grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of article 6(1)(e) or (f) of the GDPR; this also applies to profiling based on these provisions. The data controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services, notwithstanding directive 2002/58/EC, to make use of your right to object by means of automated procedures involving the use of technical specifications.

3.8 RIGHT TO WITHDRAWAL OF THE DECLARATION OF CONSENT UNDER DATA PROTECTION LAW

You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the withdrawal.

3.9 AUTOMATED DECISION-MAKING IN INDIVIDUAL CASES INCLUDING PROFILING

You are entitled not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

(1)   is necessary for the completion or fulfilment of a contract between you and the responsible person,

(2)   is authorised by the legislation of the Union or of the member states to which the data controller is subject, and this legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests

or

(3)   is done with your express consent.

However, these decisions must not be based on special categories of personal data pursuant to article 9(1) of the GDPR, unless article 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.

Concerning the cases referred to in (1) and (3), the data controller shall take reasonable steps to safeguard the rights and freedoms of the data subject and his or her legitimate interests, including at least the right to obtain the intervention of a person from the data controller, to express his or her point of view and to contest the decision.

3.10 RIGHT TO COMPLAIN TO A SUPERVISORY AUTHORITY

You have the right to make a complaint to a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement, without prejudice to any other administrative or judicial remedy, if you consider that the processing of personal data relating to you violates the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under article 78 GDPR.